Differences in compatibility between old hardware and new hardware for Palo Alto VM-Series Software Firewall in Ubuntu KVM Host

Subject: Differences in compatibility between old hardware and new hardware for Palo Alto VM-Series Software Firewall in Ubuntu KVM Host


Good day from Singapore,


Let me try to make things clearer.


Palo Alto VM-Series Software Firewall is a VIRTUAL MACHINE (VM) inside Ubuntu KVM Host. I want to use Linux-KVM.


I chose to install Ubuntu Desktop 22.04.5 LTS because I wanted to use Virtual Machine Manager, which is a GUI.


With Ubuntu Server, there is NO GUI.


My old hardware consists of AMD Athlon 3000G with Radeon Vega Graphics, ASUS PRIME A320M-K Motherboard, 12 GB of DDR4-2666 RAM and 1 TB SATA harddisk.


With the old hardware, Palo Alto VM-Series Software Firewall either keeps shutting down or keeps rebooting, leading to a critical error.


That is why I have just bought a refurbished/used/2nd hand firewall appliance with Intel Celeron J4125 processor, 8 GB DDR4-2400 RAM and 128 GB SSD for SGD$120 at Boon Keng MRT station (near 7-11) in Singapore on 27 Mar 2025 Thursday at about 6.45 pm in the evening.


With the "new" hardware that I have purchased, Palo Alto VM-Series Software Firewall no longer keeps shutting down and no longer keeps rebooting (no more critical errors).


But I get the following errors when I try to login to the Palo Alto VM-Series software firewall with the default username of admin.


vm login: admin

2025-03-27 09:18:02.709 -0700 Error:  sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error code

2025-03-27 09:18:03.711 -0700 Error:  sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error code

2025-03-27 09:18:04.713 -0700 Error:  sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error code

2025-03-27 09:18:05.716 -0700 Error:  sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error code

2025-03-27 09:18:06.718 -0700 Error:  sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error code

Error: unable to connect to Sysd

Password: 

Login incorrect


Anybody knows why? Please advise. I am looking forward to your replies.


Thank you very much.


Regards,


Mr. Turritopsis Dohrnii Teo En Ming

Singapore




REFERENCES

============


[1] https://lists.ubuntu.com/archives/ubuntu-users/2025-March/314199.html


[2] https://marc.info/?l=ubuntu-users&m=174312673530429&w=2

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